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Got questions? We've got answers! Check out our FAQ section to learn everything you need to know before setting sail.

  • What if there is only two of us? Can we join in with another group?
    We only offer private charters. However, we offer a great price for a private charter for two people for a full-day charter on Sea Level. Call us to see if we can offer a last minute discount for a two person private charter.
  • What if we have a special request or need to customize our charter?
    We are happy to work with you to create a custom charter that meets your specific needs and interests. Please contact us directly to discuss your request.
  • Do you allow pets on board?
    Yes, we are pet-friendly and welcome your furry friends aboard with advance notice.
  • What if the weather is bad on the day of our charter?
    The safety and comfort of our passengers is our top priority. In the event of bad weather, we will work with you to reschedule your charter or provide a refund.
  • Do you provide snorkeling gear or other equipment?
    Yes, we provide high quality Cressi snorkel gear as well as other flotation devices & necessary equipment for an excellent charter.
  • What kind of activities can we do on the charter?
    On our charters, you can go snorkeling, swimming, beachcombing, and sightseeing. We can also customize your charter to include other activities such as fishing or island hopping.
  • What is your availability and how far in advance should we book?
    Our availability varies depending on the time of year. We recommend booking as early as possible to ensure availability.
  • Do you offer any discounts or promotions?
    We occasionally offer discounts or promotions, so be sure to check our website or contact us directly for more information.
  • What is your cancellation policy?
    We are happy to refund your charter fee if you notify us at least 24 hours prior to your scheduled departure.
  • Is there a minimum or maximum charter length?
    Call us to discuss a custom charter.
  • How many people can the boat accommodate?
    Sea Level can comfortably accommodate 10 passengers.
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